High-Performance IT - How to do ito

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Written By Russell Futcher
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The Causes of most IT Troubles

Over time, simply by opening the front doors and turning the lights on each day, all the IT Departments that I worked in suffered from a form of ‘IT entropy’ - a progressive decline in their overall effectiveness resulting in usually persistent and undesirable outcomes or IT pains. The causes of this IT entropy are.

1.     IT management team stress and dysfunctions.

2.     The rapid pace of business change.

3.     The rate of introduction of new technologies.

4.     Failure to maintain systems housekeeping.

5.     Complex applications development environments.

6.     Increased frequency of releases.

7.     Legacy systems management.

8.     Poor workload management processes.

9.     Lack of due process and multiple sources of internal truth.

IT Pains and Gains

The IT Entropy causes listed above generate three IT pain points. High-Performance IT Health Checks looks at each of these IT pain points and puts in place processes to convert them into IT gains.

Russell Futcher

Russell Futcher lives in Melbourne Australia as an IT/Business Change Management Consultant. He is a recognised High-Performance Management and Teams specialist, an author, researcher and blogger. His 40-year career to date has been focussed on Change Management where he has gained a hard-earned reputation for someone who takes on complex jobs and gets things done. Frank and direct, highly regarded by peers and customers alike, highly motivational and passionate about fixing problems, improving performance and developing management and team talent.

Russell has held senior management positions across the Insurance, Banking, Health, Transport, Retail, Superannuation, and Technology sectors in some of Australia’s largest corporations. Qualified in Business and Executive Coaching, Management Development and Training and Education, he is also the developer of the ‘Best Practice IT Standards’ and the ‘High-Performance Management and Teams’ management model, author of five management books and three courses.

An experienced electronic and print media presenter who spends much of his spare time doing research into Management and Team behavioural dynamics. His favourite subject he says is - people, stating that “Everyone is fascinating, and I just like everyone".

http://russellfutcher.com
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