High-Performance IT

This book is intended for anyone in IT Management from a Team Leader right up to Chief Information Officer, including IT Consultants and Trainers. The book is especially helpful for anyone coming from a non-technical background who now finds themselves in IT and who wants to assess the health and capability of their IT environment. High-Performance IT is an approach that develops teams to the High-Performance Team level and Technical Performance to IT best practice standards.

The foundation of the book is forty years of IT troubleshooting and management experience.Part 1 of the book is about people. It teaches you how to become a high-performance manager with people leadership skills, which is vital as only high-performance managers can build high-performance teams. Part 2 of the book is about performance. It gives you the material you need to carry out technical performance assessments or health checks, across the whole of your IT environment. These health checks are made up of detailed and comprehensive worksheets that assess the technical work practices of each of your IT functions.


Russell Futcher

Russell Futcher lives in Melbourne Australia as an IT/Business Change Management Consultant. He is a recognised High-Performance Management and Teams specialist, an author, researcher and blogger. His 40-year career to date has been focussed on Change Management where he has gained a hard-earned reputation for someone who takes on complex jobs and gets things done. Frank and direct, highly regarded by peers and customers alike, highly motivational and passionate about fixing problems, improving performance and developing management and team talent.

Russell has held senior management positions across the Insurance, Banking, Health, Transport, Retail, Superannuation, and Technology sectors in some of Australia’s largest corporations. Qualified in Business and Executive Coaching, Management Development and Training and Education, he is also the developer of the ‘Best Practice IT Standards’ and the ‘High-Performance Management and Teams’ management model, author of five management books and three courses.

An experienced electronic and print media presenter who spends much of his spare time doing research into Management and Team behavioural dynamics. His favourite subject he says is - people, stating that “Everyone is fascinating, and I just like everyone".

http://russellfutcher.com
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