From the Archive - Lets do business

I have had to sort out some strange situations in my time, but the ones that really got my goat are where I uncovered criminally, outright deceit and rampant unprofessionalism. Here are a few examples. When reading these also consider that these people were negligent and compromising of their staff, who they sometimes threatened if they revealed what they up to.

The company can afford it

I was rebuilding a Communications business with the aid of a brilliant consultant. When we got to the books, we could not figure out or justify the loses being made. It turned out that a ‘Hostage Taker’ (refer to earlier post) had hived off a healthy portion of customer accounts, feeding their weekly revenues directly into his private bank account.

At the same business, we discovered that another ‘Hostage Taker’, was profiteering from selling off a portion of the company’s bandwidth to a competitor. His retort on being uncovered was that the “company can afford it”.

The Data Centre will cease to function

I found a team of highly stressed Operators and Systems Analysts (the very last people you want suffering from continual stress) as a result of a manager who every day regularly abused and demeaned his staff. When confronted about his outrageous behaviour, he utterly refused to change it, believing and stating that his staff were his to do as he pleased. When ultimately told that he was exiting to the organization, he said with total belief that “the Data Centre will cease to function if I leave”, and as is always the case in these situations, it clearly didn’t.

I’m not doing any harm

At yet another company I came across a long term, quite a senior manager who was always working feverishly hard but who also rarely ventured out of his office. Additionally, his staff were largely in the dark as to exactly what he was doing. In this case, the chap concerned was running three of his own businesses from his work office, using an array of the companies hardware and software services. He had quite a large enterprise running, with thousands of customers.


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Russell Futcher

Russell Futcher lives in Melbourne Australia as an IT/Business Change Management Consultant. He is a recognised High-Performance Management and Teams specialist, an author, researcher and blogger. His 40-year career to date has been focussed on Change Management where he has gained a hard-earned reputation for someone who takes on complex jobs and gets things done. Frank and direct, highly regarded by peers and customers alike, highly motivational and passionate about fixing problems, improving performance and developing management and team talent.

Russell has held senior management positions across the Insurance, Banking, Health, Transport, Retail, Superannuation, and Technology sectors in some of Australia’s largest corporations. Qualified in Business and Executive Coaching, Management Development and Training and Education, he is also the developer of the ‘Best Practice IT Standards’ and the ‘High-Performance Management and Teams’ management model, author of five management books and three courses.

An experienced electronic and print media presenter who spends much of his spare time doing research into Management and Team behavioural dynamics. His favourite subject he says is - people, stating that “Everyone is fascinating, and I just like everyone".

http://russellfutcher.com
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